Privacy Policy

Privacy Policy — Pick Unique Keep Unique Yet – DEC 25Download
  • Effective Date: 16 DEC 2025
  • Last Updated: DEC 2025

Pick Unique Keep Unique Yet is the core operating brand. We are fully committed to protecting the information of all our sub brands (PukuYet), employees, Co-Brand PukuYet (CBP), and customers. This policy explains what information we collect, why we collect it, how we use it, where we share it, how long we retain it, and how we keep it secure.

1. Types of Information We Collect

We collect various types of information. This data is ][essential for operating our platform, ensuring security, and improving customer service.

1.1 Personal Information

This is information directly related to the user’s identity.

  • Name: To know who we are communicating with.
  • Email Address: For news, order updates, and support.
  • Phone Number: For emergency contact and OTP/Verification.
  • Address: For product delivery or service provision.
  • Verification Information: Such as nation ID, Passport, or documents (if required by law or security).

1.2 Transaction Information

We collect information related to user transactions.

  • Order Records: Records of which products/services were ordered and when.
  • Payment Data: Full card information is not collect. We use secure gateways.

Example: If a customer requests a refund, we can use transaction records to take quick action.

1.3 Technical Information

We collect technical information to analyze our platform’s operations and ensure security.

  • IP Address: For user location and login security.
  • Browser/Device Information: To understand which device or browser is being used.
  • Cookies: To improve user experience on the website.
  • App/Website Usage Data: To understand which features are used most and where issues occur.

Example: If a user cannot log in, we use IP and device data to identify the problem.

1.4 Internal Information

We store some internal information for system security and operations.

  • CBP Information: Activities of associate brands.
  • Employee Access Logs: Records of who accessed what information and when.
  • System Security Data: Server and software security details.

2. Purpose of Data Use

We use information for the following reasons:

  • Managing Platform & Services: Order processing, account management.
  • Ensuring Security: Preventing fraud, hacking, or unauthorized access.
  • Providing Customer Service: Quick problem resolution and support.
  • Brand Coordination & Control: Maintaining consistency between the Core Brand and associate brands.
  • Legal Compliance: Following the laws of Bangladesh.
  • Fraud Prevention: Identifying suspicious transactions.
  • Reducing Operational Risk: Minimizing business loss or data loss.

Example: If there is an attempt to hack someone’s card, we use the data to identify it and take action.

3. Data Sharing Policy

We share information only as necessary and securely.

3.1 Within the Core Brand

  • “PukuYet”
  • Authorized Teams/Advisors
  • CBP (Necessary portions)

3.2 Third-Party Providers

  • Payment Gateway: For secure transactions.
  • Delivery Partner: For product delivery.
  • Cloud Service Provider: For data backup and storage.
  • Verification Tools: For identity verification.
  • Note: All third parties follow an NDA (Non-Disclosure Agreement).

3.3 For Legal Requirements

If required to provide information to authorities according to the laws of Bangladesh.

4. Data Security Measures

We take various measures to keep user information secure:

  • End-to-end encryption: Data remains safe during transmission.
  • Firewall & Access Control: Prevention of unauthorized access.
  • Multi-layer authentication: Security at multiple levels.
  • Regular Security Audits: Regular security checks.
  • Fraud Prevention System: Identification and prevention of fraud.
  • Example: If a suspicious login occurs, the system automatically issues a warning.

5. User Rights

Every user has rights regarding their information:

  • Right to Access: To verify their own information.
  • Correction of Errors: To correct wrong information.
  • Request for Deletion: (According to law).
  • Opt-out of Marketing Messages: Cancel subscriptions as desired.
  • Example: A customer can delete their profile information if they wish.

6. Data Retention Period

  • Information is stored for the time necessary to provide the service.
  • Stored for the time period prescribed by legal obligations.
  • After that, it is securely deleted.
  • Example: Order-related information may be kept for up to 5 years for legal reasons.

7. Children’s Privacy

We do not intentionally collect information from anyone under the age of 18.

  • If a child provides information, we delete it immediately.

8. Policy Updates

Pick Unique Keep Unique Yet may update or change this Privacy Policy at any time.

  • Users will be informed if changes occur.
  • Users are encouraged to review the policy regularly.

9. Contact Information

Email:

contact@pukuyet.com (any inquary) ;

mail.support@pukuyet.com (only for account issue)

Phone: +8801601010312

Website: https://pukuyet.com